Customer Testimonials
Alan made the car buying experience so easy and comfortable. His knowledge reassured me and made me feel confident. Looking for a car can be really stressful, especially on a budget. I’m beyond happy with my purchase and thankful for Alan’s help!
They did an outstanding job of helping me out! I got an excellent car for my needs at a great price and everyone was friendly, efficient, and made the process as easy as possible.
Great service as always. From purchasing my car to getting it serviced. Looking to be a return customer down the road.
Jo was the one that helped me through my car buying process and I couldn’t be happier with how everything came out. He was very easy to get along with. Felt like i’ve known him forever. He made the process super easy and was very open to answering all my questions. I would definitely recommend working with Jo!
Always great service and knowledgeable people
I had such a great experience buying here! I worked with Jo (Jordan), and he was phenomenally helpful without ever feeling pushy. I went to several dealers before I came here, and the sellers often felt inauthentic or like they were more worried about selling a car than if I would actually like my new car. Jo wasn't like that. I never felt like Jo was obscuring details or trying to drive up his profit margin. He went out of his way to be helpful, to listen to me, to work with me as he could. I highly recommend ...
I'm going to preface this by saying I hate buying cars. We were rear ended about a month ago and our fully paid off car was suddenly no more. We basically had 3 days to buy a new one before our rental was due back so it was crunch time. After a terrible experience at Wilsonville Toyota the day before, our experience with Lucas at Tonkin Alfa Romeo was a breath of fresh air. We test drove our 2020 subaru impreza and were instantly smitten. It still has to go through detailing and inspection so we have to wait a few ...
I had the opportunity to work with Chris May during my car search. Chris was very professional and helpful. He answered all of my questions, and if he didn't know the answer, he found it out for me. He went the extra mile (literally) to look for the right car and get it prepped. Ultimately, I did not purchase the car. Due to unforeseen financial changes, I did not purchase any car. When the time is right, I will seek out Chris May to resume my search. Kudos to Chris on a job well done.
Ron Tonkin takes good care of my Alfa! Professional service and great communication. I feel like they are looking out for me and my car. I highly recommend them for your Fiat/Alfa service (and new car) needs.
Alan was very professional, low pressure, and honest. He worked with me on the price, no haggling! Highly recommend him and Ron Tonkin Alfa Romeo.
Alan was spectacular. He literally went the extra mile to get our dream car for us. As the saying goes "if at first you don't succeed, try try again." Alan succeeded and surpassed our expectations.
I had a great experience at this dealership. We found the car we wanted at a price we felt comfortable with and Alan took the time to answer all my questions and allay any or my concerns. He was thorough and transparent with their financing and I left comfortable feeling like we made the right decision. We love our new car! Thanks guys.
Steve and the team did a fantastic job and made my visit for servicing super easy! My appointment time was honored and was completed fast. Thank you for taking care of my Guilia!
Good service, knowledge staff and my car was ready when promised. Thanks Steve and the team!
Always a great experience!
I have the most outstanding service provided by Steve at Alfa Romeo! He has impeccable communication and got us in much earlier after a 2-hour drive to Portland. I highly recommend anyone wanting to get their car serviced to come here, and it's terrific to deal with such a kind person who is accommodating to our schedule. Thank you, Steve!
Jordan was very knowledgeable and did a great job helping me find the right car for my needs!
I am so impressed with Lucas and the entire team at Ron Tonkin Alfa Romeo. I came in an hour before closing, hoping to look at and test drive a car. I really didn't expect to pursue the purchase that evening, knowing that most banks would be closed, and the team at Alfa would want to go home. Lucas not only had the car I was interested parked up front for me, he washed it up right before I got there so it would look it's best. He was not a high pressure salesman and was patient with ...
First time coming in for service with my new Stelvio, though worked with the same service team on my Fiat 500. Always helpful, always friendly, great service dept
Great service, communication was fantastic. I’ll be going there for all my Alfa Service needs!
I am beyond satisfied with the care and service Lucas and Jobe provided me when buying my new Jeep Renegade. they worked their magic and was able to make it happen and did so with a smile while being transparent and honest with me about everything. 10 out of 10. would recommend highly!
I just bought a used Kia Soul EV from Jo. He was super helpful and took the time to look up details about the car. I appreciate his willingness to do the research, rather than blowing off my question or pretending that he had the answers. Thanks for an easy car buying experience!
Very informative and helpful. Explained everything to me. Made my visit effortless. Very much appreciated!!
Lucas at Tonkin Alfa Romeo & Fiat provided me with the best car-buying experience! We purchased our last car at Tonkin on 122nd and was happy with the service so I continued with them. Lucas’ dealership had the car I wanted. The test drive was great as he is very personable (and an Oregon native like me!). Lucas took the time to walk me through all of the additional protections which helped me to make an informed decision. I went there using my neighbors car, not knowing if I’d buy the Toyota, but I did! Instead of me having ...
Lucas helped us get into our first fully electric vehicle, including researching the vehicle's past history thoroughly. Positive energy, no sales pressure.
Lucas was super helpful from start to finish. He was extremely friendly and engaged in friendly conversations. I would recommend him to anyone looking for a smooth and accommodating car purchase, whether it's their first or last.
Steve in the service department was responsive and helpful. Very pleased with the service I've received.
Steve is professional, prompt and kind!
This is a smaller dealership which leads to an environment that feels much more personal and everybody there is super helpful and friendly. Very positive experiences and highly recommend.
I went there to look at a truck on September 14th and I fell in love with the truck. They let me play with the truck for a while before I decided on it and didn’t push me to buy it all. When it came time to buy I told them I could only do a certain price for it and they worked with me to get the price as close as we could and even came back after to say they got it lowered in the end. All in all great experience and great people John and Ethan ...
Great job
Excellent job
Steve was very helpful in scheduling my appointment, by fitting me into the schedule. He has also been very good about giving me updates on the part I am waiting on.
Very kind service here. The staff was welcoming and not intimidating or overwhelming:). They helped me get a better deal for my car and I truly love it. Thank you Jordan for taking the time to make sure I was taken care of!!
This is the 2nd time purchasing a car back to back at this Tonkin location. To no surprise best used vehicles in great condition and best customer service experience! To top it off no longer than an hour start to finish and driving the car home. Oh and thank you Allan you are one of the best! See you all next time.
Great everyone was very nice A family.friendly environment. They had the sweetest dog to welcome the kids
Lucas was transparent from the beginning and made sure he listened to what I wanted. He took the time to ensure every step of the process was thorough and explained with ease. He also kept me updated on the delivery of my vehicle and sent me video updates. I appreciate his professionalism and overall positive energy. Thanks!
Alan was super helpful and calm and I felt way less stress than my last car buying experience!
I bought a fiat today and had the most seamless car buying experience I have ever had. I never felt pressured to go over my stated budget , everyone was kind and efficient at their jobs. Alan and Jo made the experience so wonderful and I would highly recommend you give them your business if you are looking for a vehicle !
We just purchased a vehicle from the good folks at Ron Tonkin Alfa Romeo and I can’t begin to say enough good things about the experience. We love the vehicle and Jo Middaugh, the sales agent who helped us through the purchase, was listened to our needs and bent over backwards to put us in the right vehicle. Thanks Jo!!
Juan was great to work with! He was very responsive and accommodating, answered all my questions promptly and sent videos of the vehicle so we could be more comfortable making a long drive to go see it in person. The sales process was clear and no-hassle. He even went out of his way to make sure we could close the deal the same night, avoiding a return trip. Highly recommend!
Best experience with a service department I’ve ever had.. I called in with a check engine light 30 minutes before they opened. Steven answer right away. Steven had me in right at opening and had my Quadrifolio ready weighing a few hours!
Alan Bradway is a gem of a salesperson. My auto trade-in was pleasant & efficient. Alan answered all of my questions thoughtfully - even the dumb questions. Many thanks to Alan!
Alan in sales did a great job. The only issue I had was the multiple push on a costly service agreement, which appeared to come from the bean counters. You have the sale people, be happy with that and not be pushy for an extra penny.
Chris May was such a pleasure. We ran across a few things that added some road blocks to our experience but in the end not only did Alfa make it right so did Chris and we couldnt be more happy. Thank you for making sure we got what we wanted!
Great service. Always a pleasure dealing with Steve Lyle at Tonkin Alfa!
Friendly and helpful on needs of my car
Steve did a great job responding to my needs, car was looked at quickly plus the other work was done that was needed.
John D. Was super awesome, he helped me find the right car for the right price. This guy deserves a raise!!! If you need a car find him cause he did an amazing job at matching me with my new car.
Had a great experience with Alan he has great customer service really fun and good spirit individual he was efficient and made sure I got a good deal or lease to say he made sure I left please with my purchase thanks a lot I would recommend him to anyone that decides to shop a Ron Tonkin Alfa Romeo.
Lucas was great to work and very knowledgeable and personable!!
Our salesman Juan was super friendly and helpful! He answered all my questions and responded quickly to my emails. It was a very low key and easy buying experience, and I would definitely recommend there for a quick and efficient car buying experience!
Small but very nice dealership. Everyone I dealt with was honest and very helpful. Lucas was awesome and helped get me the best purchase price and trade in value!
Steve is amazing. He took very good car of my Stelvio and he always does. The whole dealership is awesome and the people working in their service center are top notch!
I don’t typically share reviews unless I have a really positive experience. And want to put in a good word for Chris May and the team. I was searching for a specific vehicle which I found at Ron Tonkin. I live in Seattle and called to ensure the car was available. Talked with Chris May and he provided friendly and expert support from start to finish. Shortly after we spoke, he texted me a personal video tour of the car, and was very responsive over the next 24 hours as I made plans to travel down to Portland. When I ...
Recently just purchased an Alfa Romeo From Juan had a great buying experience for my first car and the support from him and his coworkers. The dealership is supper friendly. Thanks for letting me have a good first time buying experience.
I was very satisfied with the service at Ron Tonkin. Lucas was a great help finding me the right truck. Thank you
I had been on the search for the perfect car for weeks when one came up at Ron Tonkin Alfa Romeo. Living a few hours away, I couldn't get out there in time to see it before it sold. Lucas F. opened communications with me, working diligently to help me find my next ride! He sent videos of vehicles, and even when the model I was searching for seemed scarce, he continued to contact me to reassure that he hadn't forgotten! This was above and beyond my expectations and was appreciated! Highly recommended! 5 🌟
Lucas was great to work with
Lucas was a tremendous help to understand everything about the Alfa models available. East to talk with. He put in max effort to help me find the right vehicle for me. Even if what I was looking for was not in stock in the Tonkin family, he was willing to reach out for dealer trades which brought more options to the table. I look forward to trying out Tonkin service when my Stelvio Quadrifoglio arrives. Thanks Lucas!
Very nice buying experience with Lucas and the team at Ron Tonkin Alfa Romeo in Portland, Oregon. Responsive, attentive to details and provided several good options, meeting our needs.
I had a great experience looking for a car here. Lucas actually listened to what I wanted and actively sought out a car that would meet my needs. He was very knowledgeable and gave me good advice about vehicle features. Anyone looking for a vehicle should talk to Lucas.
Jordan aka Jo listened to what I was looking for and the sales manager was just as amazing and patient. When it’s time to upgrade I will be back. I was greeted and treated as a friend which has not been my experience in the past with other dealerships. I do wish they had a little more to keep kiddos busy as it can be a daunting experience for kids 😂
This my first time going to a big dealership. Ethan and Lucas were quick to send over the pics of the request vehicles.Then when I got there I was greeted by the most friendliest staff. They offered coffee, water, fruit, and a candy bar for snacks. They even charged my phone for me. When I asked to go ahead and test drive the vehicles. He’s had mentioned that they had a newer Honda pilot. That I did not know about. And I said let’s test drive that one. I’m here let’s get all done at ...
This my first time going to a big dealership. Ethan and Lucas were quick to send over the pics of the request vehicles.Then when I got there I was greeted by the most friendliest staff. They offered coffee, water, fruit, and a candy bar for snacks. They even charged my phone for me. When I asked to go ahead and test drive the vehicles. He’s had mentioned that they had a newer Honda pilot. That I did not know about. And I said let’s test drive that one. All the vehicles that I looked at and test ...
All praise to the most high ???? God have been helping me and my family all through this lockdown! Since this pandemic I have no source of income from anywhere not until when I found Mr Alexis Denaro, he was recommended by so many people online concerning online trade and investment I was left with $1000 that's I prayed to God not to loss my money to online scammer ain't knowing he's a Godsent to me and my family I made $14,700 on my first trade and I have been making cool cash from this trade. I would also like ...
Steve and all the people at alfa were great. They get your car and take care of things as fast as possible. If anything comes up, steve gets ahold of you and let's you know what's up. Thanks steve.
John was awesome to work with. I would buy from him again. Very friendly gentleman
super friendly service, got me a great deal 🙂
Alfa Romeo at Ron Tonkin is second to non! From the General Manager to the finance manager down the the newest salesman the attitude of customer first resonates throughout. This is my First Alfa and it won’t be my last and I will drive from Seattle to Portland to buy from this dealership.
We had a great experience dealing with Lucas Flick from start to finish. He advised us on a vehicle we hadn't even considered. It was perfect and fits us to a tee. The process was easy and without any hiccups. We were advised on every step of the way, he was extremely up front and honest throughout. We wouldn't hesitate to buy another vehicle from him again.
I'd like to thank Lucas for working hard to help my daughter find a car to fit her needs. Although we ended up purchasing a car elsewhere, we wanted to recognize him for his efforts and great demeanor. Lucas was friendly, professional, courteous, up front, and struck just the right chord in how often (and the manner in which) he stayed in touch with us about available cars and our search. A great guy.
Lucas was a great sales guy and was able to get me a great deal on an accord. The dealership has amazing service, thank you!
Thank you Lucas for your great customer service and assistance with the purchase of my "new" car. I greatly appreciate your honesty, integrity and most importantly for finding me just the right automobile. What a wonderful surprise when you delivered it to me at my place of work! Thank you so much and please also thank the mechanics and detailing crew for me as well. My car is spotless and I'm loving it!
The customer-friendly service team at Ron Tonkin deserves a special thanks for their thoroughness in providing detailed information.
Excellent customer service. This is my second new Alfa purchase from Ron Tonkin Alfa Romeo. Brandyn, Alan and William are all excellent resources.
Owning an Alfa Romeo in the Portland area can be challenging. Very few mechanics are trained on the engineering to service or repair them which leaves you to only utilize the dealership for repairs and maintenance. There is only one dealership in the entire area - Ron Tonkin Alfa Romeo. This service department is overwhelmed and corporate Alfa Romeo does not give them near the support or loaner cars they need in order to service their customers within a reasonable time period from drop-off to pick-up. Steve Lyle single-handedly makes that entire department run, and he does it well. Great ...
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They really went above and beyond, not only giving me a great deal on the vehicle I wanted, but also helping me shop for insurance.
Great service. Good espresso. Comfortable waiting area. Nice cars.
Amazing customer service, 2nd time around...this is why I will always return when I'm ready to purchase a new car the whole team works so well together I love them always and forever a Alfa Romero Girl ❤️❤️❤️
Brandyn did an amazing job and took good care of us in a short period of time. Would highly recommend reaching out and asking for Brandyn!
I had a great time visiting with the guys at Ron Tonkin Alfa Romeo and keeping my Giulia in top condition.
Great service from Mark - the work on my car was very thorough and issues I was unaware of were identified and fixed. My impression is that these guys are working in a very constrained and logistically challenging environment - mr tonkin - you need to give Mark a pay raise - he's a reason to go back with more business!!
Of all the times I have bought cars from dealers this was the easiest and best experience ever. Also being in professional sales most of my career, I am very sensitive to how sales people treat me. In my opinion, Chris May was the most professional and enjoyable salesperson I've ever dealt with.
Alan had a wonderful personality, and was extremely transparent about the car buying process (me being a first time buyer). I appreciated the overall relaxed atmosphere of the dealership, no pushy or overly aggressive salesman as I've experienced in other dealerships, he was comprehending of my choices and respected my boundaries, much appreciated!
Best service team ever. Easy scheduling online. Steve is awesome. Very personable.