I purchased a Stelvio from out of town and am so happy with my experience! I worked with Ethan Arfer and Wayne and I have nothing but awesome things to say! The negotiation was great and I got what I needed to make a decision very quickly! When the car was delivered to me, it was washed and given a full tank of gas! Talk about above and beyond! Amazing customer service and a fun experience! I love my Alfa and this dealership!
Have nothing but good things to say about this dealership.Friendly and Communicative from start to finish.Wayne and his staff makes sure you feel at home and answer any and all questions you may have.Had the best price in town (and the best coffee!!!)
If you are looking to purchase a new vehicle then this is the place to go. Alan Bradway was wonderful to work with. He was patient with us and worked extremely hard to get us where we wanted to be financially. Alan is professional and personable. I highly recommend him!
They were very responsive to online queries. The salesman, Ethan was very helpful, kept in close contact and answered all questions. They're a little aggressive, and obsessed with extended warranties (I had to turn that down literally four separate times). But I'm happy with the car I got and, as far as buying a used car goes, it was a decent experience.
Had a great car buying experience here . Wouldn't expect to go to an Alfa Romeo dealership to find a used car but they really had a wide variety and treated me just like I was buying a high dollar car even though I ended up walking out with a 2013 used Acura MDX. They were not pushy in the least, which is greatly appreciated and went above and beyond to ensure I was satisfied. Beyond all that, I was surprised to see a $15 check in the mail yesterday from them for an over estimate on licensing fees . It's a small thing but I think it shows true professionalism and honesty. James Moser was the dealer I worked with and I would definitely recommend him again .
The lady who sold me the car didnt know a thing about the car (even how to turn the lights on). Caught her lying about 4 times. To the salespersons there, be more chill take it easy and dont put too much pressure on your client. I almost ended up leaving during the sell process. The car is fine just treat your clients nice.
I was looking for a Alfa Romeo Giulia to purchase in California but everything was either overpriced, not well equipped, or the dealerships were just horrible. As I searched every day to see what's available, I found a beautiful Giulia that was the exact spec I wanted. I contacted Tonkin Alfa Romeo through email and was contacted shortly by Alan letting me know that he wasn't at work but he will have a colleague send me pictures. Next morning, a gentleman by the name of Noah sent pictures and a video of the car. I explained to him my situation and how I would be able to come in 2 weeks due to work/school. He said that isn't an issue as long as a deposit is made on the vehicle. We worked out a deal and a deposit was placed on the car. Fast forward to a few days ago, I flew in and Noah even offered to pick me up from the airport which was very convenient. He allowed me to drive the vehicle on the way back to the dealership and explained all of the options the car had and how to use them. When we got to the dealership, all of the paperwork was ready for us and the entire process took roughly 10 min (I am not over exaggerating) . This dealership is by far the best one I have dealt with thus far and Noah truly went above and beyond to make sure the car was cleaned and all of my questions were answered! I wish these guys were located in bay area instead of Portland!
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